First-time user experience and account setup
Questions to answer before starting your design
What's the ONE thing users must accomplish?
Focus on single critical action, not everything at once
Principle: Cognitive LoadWhat's the minimum info needed to get started?
Collect only essential data upfront, defer the rest
Principle: Progressive DisclosureHow will users know they succeeded?
Clear success feedback prevents confusion and anxiety
Principle: Visibility Of System Status PrincipleCan users skip optional steps?
Flexibility increases completion rates significantly
Principle: User Control FreedomWhat happens if they abandon halfway?
Allow resume without data loss to reduce frustration
Principle: Error Prevention